Commonly Asked Questions

How do I search for a Bible Verse?  Search by Books of the Bible ie:  Matthew, John, Genesis.  Not by Matthew 3:16  You can search Search our Site

How are Orders Shipped?  Orders are shipped by the United States Postal Service using Priority Mail with Delivery Confirmation

How do I find/ search for an item?  Use the Search Site located in the upper right corner of your screen.  For example:   If you are looking for a verse with the word "love" in it, type in "love" and all verses that have  the word "love" in them will be listed.  Click on each verse to see a bigger image.

What material is used in your frames?  Our Oak frame is made of solid Oak that is handcrafted locally by The Woodshop.  The Oak Frame is stained and finished with a Satin Varnish.  The Black & Hand Antiqued frames are made of solid Poplar that is handcrafted locally by The Woodshop.  They are Painted or Hand Antiqued & finished with a Satin Finish. Our Barn Wood Frames are made using reclaimed barn wood, each frame will have it's own unique characteristics.

I want to order a custom Bible Verse:  Super!  Please limit your Bible Verse choice to 1-3 verses.  You can custom order a frame by clicking on Custom Designed Verses

Do I get to see the custom design before it is shipped?  You will be sent an email first to confirm your Bible Verse Selection.  After it is confirmed, you will receive 2-3 design sample pdfs.  The Design Sample pdfs are sent to your email address (approximately 7-10 business days after you confirm your verse) for you to proof.  We can make changes to the design samples upon your request.

How long does it take before I get the finished Custom Designed Bible Verse?  Please allow 3-4 weeks for a Custom Design Bible Verse to be completed and ready for shipping.  However, this all depends on how fast the proofs are approved.  Remember that each frame is hand crafted for you and it takes a little longer to fill the orders.  Please be advised that during busy seasons, this can take longer.

Where do you get your designs from?  Every design is an original design by You've Been Framed, LLC and is copyright protected.

I haven't received any sample pdfs of the design to proof.  Please check your spam/junk mail folder.  Sometimes our emails get caught in there.

I sent a message on the contact page and no response.  Please check your spam/junk mail folder.  Sometimes our emails get caught in there. 

I want to place an order by phone.  I am sorry we do not offer phone support at this time.  We do all of our orders online or at various shows. 

I saw you at a recent craft show and I don't see the products you had there listed.  We are working on getting more of our products available on line.  You can always contact us via the contact page and we will be happy to help you!

I would like to order a lantern and have it shipped.  We are so sorry, Only our smallest lanterns are able to be shipped due to the possibility of breakage.  However, if you are local, you can ALWAYS come by and pick them up!

I would like to place a CUSTOM ORDER.   We love custom orders!  Please contact us on the contact page and we will get your order placed for you.

I have other questions.  Please use the contact page to send additional questions. 

 

 

 

 

Save

Save

Save

Save